Privacy Policy

Last updated: 9 July 2026

This Privacy Policy explains how AION Solutions collects, uses, stores and protects personal data when you visit aionsolutions.net, contact us, request information about our services or interact with our website.

We process personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and applicable Spanish data protection legislation, including Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (“LOPDGDD”).

We only process personal data when it is necessary, lawful and relevant to the relationship between you and AION Solutions.

1. Data Controller

The data controller responsible for the processing of personal data through this website is:

AION Solutions
Website: aionsolutions.net
Email: info@aionsolutions.net

If you have any questions about this Privacy Policy or about how we process your personal data, you can contact us at info@aionsolutions.net.

2. Personal Data We May Collect

Depending on how you use the website, we may collect and process the following categories of personal data:

• Identification and contact data: such as your name, company name, email address, phone number or any other information you provide when contacting us.
• Communication data: such as messages, inquiries, requests, consultation details or information included in forms or emails sent to us.
• Technical data: such as IP address, browser type, device information, operating system, language settings, pages visited, access times and website usage information.
• Cookie and analytics data: information collected through cookies or similar technologies, where applicable and according to your consent preferences.
• Business-related information: such as your company’s needs, processes, project context or AI implementation requirements when you voluntarily provide this information to us.

We do not intentionally collect special categories of personal data through this website, such as health data, biometric data, political opinions, religious beliefs or other sensitive information. Please do not include such information in website forms or general email inquiries unless it is strictly necessary.

3. How We Collect Personal Data

We may collect personal data in the following ways:

• When you contact us by email.
• When you complete a contact form or request a consultation.
• When you browse our website.
• When you interact with cookies, analytics tools or similar technologies.
• When you provide information during business communications, discovery calls or project discussions.

4. Purposes of Processing

We process personal data for the following purposes:

• To respond to inquiries: including requests for information, consultations, proposals or general communication.
• To provide our services: including AI consulting, AI implementation, training, technical support, strategy, analysis and related professional services.
• To manage business relationships: including communication with potential clients, clients, suppliers or partners.
• To improve our website: including analyzing performance, detecting technical issues and improving user experience.
• To maintain website security: including fraud prevention, spam control, access monitoring and protection against misuse.
• To comply with legal obligations: where applicable under accounting, tax, commercial, data protection or other legal requirements.
• To send commercial communications: only where legally permitted or where you have given consent, and always with the possibility to unsubscribe or object.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent: when you voluntarily accept cookies, send us a form, subscribe to communications or provide information for a specific purpose.
• Pre-contractual or contractual measures: when processing is necessary to respond to your request, prepare a proposal or provide services.
• Legitimate interest: when processing is necessary to maintain website security, respond to business communications, improve our services or protect our rights, provided that your fundamental rights and freedoms do not override those interests.
• Legal obligation: when processing is necessary to comply with applicable legal, tax, accounting or regulatory obligations.

6. Cookies and Similar Technologies

This website may use cookies and similar technologies to ensure proper website operation, improve performance, analyze usage and, where applicable, personalize content or measure marketing activity.

Some cookies are strictly necessary for the website to function and do not require consent. Other cookies, such as analytics or marketing cookies, will only be used where required after you have given your consent through the cookie banner or cookie settings.

You can accept, reject or configure non-essential cookies at any time through the cookie settings available on the website. For more information, please see our Cookie Policy.

7. Data Retention

We will keep personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

• Contact and inquiry data: kept for the time necessary to respond to your request and manage the relationship.
• Client and project data: kept for the duration of the business relationship and afterwards for the period required by applicable legal obligations.
• Commercial communication data: kept until you withdraw your consent or object to receiving such communications.
• Cookie and analytics data: kept according to the specific retention periods described in the Cookie Policy or cookie settings.
• Legal, accounting and tax data: kept for the periods required by applicable law.

When personal data is no longer necessary, we will delete it, anonymize it or securely restrict its processing where required by law.

8. Recipients of Personal Data

We do not sell your personal data. However, we may share personal data with trusted third parties when necessary for the operation of the website, the provision of services or compliance with legal obligations.

Such recipients may include:

• Hosting and website infrastructure providers.
• Email and communication service providers.
• Analytics and cookie management providers, where applicable.
• CRM, project management or business software providers.
• Professional advisers, such as legal, accounting or tax consultants.
• Public authorities, courts or regulators when required by law.

Where service providers process personal data on our behalf, we require them to process such data only according to our instructions and with appropriate confidentiality, security and data protection safeguards.

9. International Data Transfers

Some service providers used by the website or by AION Solutions may be located outside the European Economic Area or may process data in countries that do not provide the same level of data protection as the European Union.

Where international transfers occur, we will use appropriate safeguards as required by GDPR, such as adequacy decisions, Standard Contractual Clauses approved by the European Commission or other valid legal mechanisms.

10. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction.

These measures may include access control, secure hosting, encrypted connections, limited access to data, technical monitoring, regular updates and other security practices appropriate to the nature of the processing.

However, no website or online transmission can be guaranteed to be completely secure. Users should also take reasonable precautions when sharing information online.

11. Your Data Protection Rights

Under GDPR and applicable Spanish data protection law, you may exercise the following rights:

• Right of access: to know whether we process your personal data and obtain information about such processing.
• Right to rectification: to request correction of inaccurate or incomplete personal data.
• Right to erasure: to request deletion of your personal data when legally applicable.
• Right to restriction of processing: to request that we limit the processing of your data in certain cases.
• Right to object: to object to processing based on legitimate interests or direct marketing.
• Right to data portability: to receive your personal data in a structured, commonly used and machine-readable format where applicable.
• Right to withdraw consent: to withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, you can contact us at info@aionsolutions.net. We may ask you to provide information necessary to verify your identity before responding to your request.

12. Right to Lodge a Complaint

If you believe that your personal data has not been processed properly, you have the right to lodge a complaint with the Spanish Data Protection Agency:

Agencia Española de Protección de Datos (AEPD)
Website: https://www.aepd.es

We encourage you to contact us first at info@aionsolutions.net so we can try to resolve your concern directly.

13. Commercial Communications

We may send commercial or informational communications about our services only where legally permitted, where there is an existing business relationship or where you have provided consent.

You may unsubscribe or object to receiving commercial communications at any time by following the instructions included in the communication or by contacting us at info@aionsolutions.net.

14. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We recommend that you read the privacy policies of any external websites you visit.

15. Use of Artificial Intelligence Tools

As part of our services, AION Solutions may advise on, configure or support the use of artificial intelligence tools. Where personal data is involved in any AI-related project, we assess the purpose, data categories, providers, access permissions, risks and applicable safeguards before implementation.

Clients should not provide personal data, confidential information or sensitive business data for AI processing unless such processing has been assessed and agreed under the appropriate legal, technical and contractual conditions.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or business changes. The updated version will be published on this page with a revised “Last updated” date.

We recommend reviewing this page periodically to stay informed about how we process and protect personal data.

17. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at:

AION Solutions
Email: info@aionsolutions.net
Website: aionsolutions.net